About Ebeco
Ebeco is a family-owned company based in Gothenburg, Sweden. They have been working with heating solutions since the 1970s and specialize in floor heating, frost protection, snow melting, concrete curing and other industrial heating products.
Collaborating closely with partners for product development, Ebeco has subsidiaries in Denmark and Finland, with their products distributed through electrical wholesalers and retailers across Scandinavia and Europe.
How Ebeco found Golden EDI
In 2021, Ebeco began a digital transformation journey and upgraded their ERP system to future-proof and scale their operations. Goodfellows was selected as their Microsoft Dynamics 365 Business Central (BC) partner to support the transition.
As a part of this transformation, Ebeco needed a scalable and cloud-based EDI solution. Based on Goodfellows’ recommendation, Golden EDI was brought in to facilitate smooth integration.
"We had another EDI provider with our previous ERP solution, but communication was not optimal. When we switched systems, we saw an opportunity to adopt a more future-proof integration solution." – Emil Trollvik, Supply Chain Manager at Ebeco.
The implementation process
The EDI implementation was an important part of Ebeco's larger ERP project. Existing customers had to be connected, and this was done without any problems. The project was led by senior consultants from Golden EDI.
“Golden EDI’s consultants managed this project very well. They were always ahead of the curve; thought of details we had not foreseen ourselves and had a deep understanding of our customers in a way that made the implementation very smooth.” Emil Trollvik, Supply Chain Manager at Ebeco.
Another milestone in the collaboration was the Intercompany solution that was implemented a month later, optimizing purchasing and sales flows between Ebeco’s Swedish and Finnish entities. This automation of order processing resulted in reduced administrative tasks and eliminated the need for manual email exchange.
"Before, handling Intercompany orders required multiple emails and manual steps. Now, our Finnish colleagues simply place an order, and everything runs automatically. It’s a huge time-saver," says Emil.
Changes and improvements
Previously, order processing and invoicing involved a lot of manual work. With Golden EDI's solution, these processes have been automated, saving time and reducing the risk of errors.
Intercompany flows between Sweden and Finland have improved significantly, and a similar integration with Denmark has been added too.
Support and continued collaboration
Ebeco receives first-line support via Goodfellows while maintaining direct contact with Golden EDI for continuous improvements. The collaboration continues to evolve, with new initiatives such as integrating additional wholesalers.
“The support from Golden EDI has been very good. We have a close and direct dialogue when we need improvements or have questions.”Emil Trollvik, Supply Chain Manager at Ebeco.
A strong recommendation
Ebeco describes Golden EDI as accessible, competent and easy to work with. These qualities alongside effective project management have been key factors in the successful collaboration.
“They are easy to deal with and we always get a quick response. I wouldn’t hesitate to recommend them,” Emil concludes.
Conclusion
Through EDI flows, automation, and Intercompany integrations, Golden EDI has helped Ebeco save time and create value both internally and for their customers. Ebeco continues to see great opportunities and plans to further develop the collaboration and optimize their processes.
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