Ebeco
Many entities, one flow
This the story about a long-term collaboration between Ebeco and Golden EDI where one thing lead to another. It began with an initial implementation that laid solid foundations, followed by a deliberate and well-executed upgrade as the business grew.
About Ebeco
Ebeco is a family-owned company based in Gothenburg, Sweden. Specializing in floor heating, frost protection, snow melting and industrial heating products, they have been developing heating solutions since the 1970s.
With subsidiaries across Scandinavia and products distributed through electrical wholesalers and retailers across Europe, Ebeco operates a complex, multi-entity supply chain and they've trusted Golden EDI to run the integrations behind it since 2022.
A collaboration that keeps evolving
Ebeco and Golden EDI have been working together since Ebeco's digital transformation in 2022, when they moved to Microsoft Dynamics 365 Business Central and needed a scalable, cloud-based integration partner to match. What started as an EDI implementation and a first-generation intercompany connection between Sweden and Finland has since grown into an even more robust setup. This is the story of what happened next.
From functional to fully flexible
The original intercompany integration did what it was designed to do: automate order flows between Ebeco's Swedish and Finnish entities and eliminate the manual email exchange that had come before. It worked. But as Ebeco expanded – adding Norway and Denmark to the mix – the limitations of a first-generation setup became harder to work around.
Editing an order after it had been released meant cancelling the entire chain of documents, including the sales order and purchase order. Partial deliveries were not supported. Invoice matching between entities was still largely manual. While everything was manageable, there was still a lot of friction.
”It worked, but it was fairly static. Now we can change an order after it has been released, that's a huge step forward,” says Emil Trollvik, Supply Chain Manager, Ebeco.
Built for Ebeco – not built from a template
The upgrade to Golden EDI's Intercompany Hub 3.0 was treated as exactly that – an upgrade, not a replacement. Rather than deploy a standard configuration, Ebeco and Golden EDI's consultant, Andreas Lidberg, worked through the specifics of Ebeco's flows in close collaborative sessions, mapping edge cases, stress-testing scenarios, and building a solution that reflected how Ebeco actually operates.
The testing process was thorough and covered standard orders, partial deliveries across multiple lines, freight handling and discount structures. The confidence that followed the go-live wasn't optimism, it was earned.
"We did a great deal of testing on it. But it was worth it, because now you can trust the system. If something goes wrong, it's a user issue, not a system issue.” – Emil Trollvik, Supply Chain Manager, Ebeco
The results
Since the upgrade went live in spring 2026, Ebeco's intercompany flow covers all four entities, Sweden, Norway, Denmark and Finland, within a single, coherent solution. The finance team has benefited most directly from the improvements, as they previously spent a lot of time each month manually reconciling intercompany positions between entities.
This work is now automated. Partial deliveries are supported. Return orders are supported. Order changes that once required manual intervention across the entire chain are now handled directly in the system.
”Finance is really happy. They used to spend every month reconciling intercompany positions between entities, but there were always inconsistencies. That is no longer the case." – Emil Trollvik, Supply Chain Manager, Ebeco
The partnership behind it
What's consistent across both chapters of Ebeco's story with Golden EDI is the way the work gets done. Andreas, who has been the lead consultant throughout the upgrade project, took time to understand Ebeco's business before touching the configuration – and built the solution around their processes, not the other way around.
"Andreas has really made the effort to understand our business and our needs. It's not a classic supplier-customer relationship. It's people working together." – Emil Trollvik, Supply Chain Manager, Ebeco
Conclusion
Ebeco's intercompany upgrade is a good example of what a long-term integration partnership looks like in practice. It began with an initial implementation that laid solid foundations, followed by a deliberate and well-executed upgrade as the business grew and their requirements became more specific. And so, the collaboration continues.
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